Modules
All modules that we offer are in verticals where our team members have worked in over the course of their careers
Introduction to General Banking
This module provides an overview of the banking system in India, the bank as an entity and its relationship with customers, the different types of account offerings and an overview of the various laws applicable to the practice of banking.
Banking Operations
This module introduces general banking operations which include management of deposits, cash, cheques, bills, account opening, customer services, locker facilities and overdrafts. It also contains a comprehensive introduction to digital banking and its many implications for banks, staff and customers.
KYC and AML Compliance
This module contains a detailed overview of the relevant laws, policies, and regulations pertaining to KYC and AML and the various implications of non-compliance. It also deals with the concept of compliance in banking and the importance of regulatory compliance.
Audit
This module introduces participants to the purpose and importance of audits and their role in ensuring compliance. It also educates participants on the steps required to prepare for an audit.
Risk Management
This module elucidates on the various types of risks, namely credit, regulatory, reputational, treasury and operational in banking and delves into the topic of risk management.
Trade Finance
This module explains the concept of trade finance and gives a comprehensive overview of the Export–Import regime. It also covers the standard instruments found in the sector and explains the role of the Reserve Bank of India in regulating trade finance.
Corporate Banking
This module contains and introduction to corporate banking and deals with the various credit and banking facilities offered to corporates by banks.
Relationship Management
This module introduces the concept of relationship banking and its strategic usage by banks to strengthen the loyalty of existing customers. It elaborates on how to provide a single point of service for a range of products and services.
Wealth Management
This module provides an overview of the essentials of wealth management and the role of a wealth manager or dedicated relationship manager.
Sales of Insurance and Mutual Funds
This module educates participants about the importance of third-party products in banking and illustrates the sales process and potential pitfalls.
Cross Sell Techniques
This module is a dedicated course on the concept of cross selling and how to cross sell in competitive environment.
Soft Skills
This module focuses on training to help individuals learn and improve interpersonal skills in order to build better relationships and gain leadership and team building qualities.